ENID Studio Events
Upcoming
Be Careful What You Automate: AI for a Simpler Business (In-Person)
Jess Lowry is the founder of ENID Studio, a Human Systems Design consultancy that helps growing businesses redesign how people, technology, and business systems work together. With 20 years of experience in organizational design, research, service design, and technology implementation, she has worked with organizations ranging from small businesses to global enterprises and government agencies.
Through ENID Studio, Jess helps business owners understand how work actually gets done, identify what creates unnecessary complexity, and design practical improvements to processes, responsibilities, and technology. Her approach is grounded in a simple principle: before investing in new technology or automation, understand the work and the people it supports.
Ready to work smarter, grow your business, and make technology work for you?
Small Business Tech Summit in Austin, TX
Friday October 16th. 9:00 AM to 4:00 PM
Virtual Events
Be Careful What You Automate: AI for a Simpler Business
Friday, November 6
9:30 AM - 12:30 PM CST
Make better decisions about AI and automation. This workshop is for business owners considering AI, automation, or new software but who don't want to waste money solving the wrong problem.
AI can help a small business save time, reduce repetitive work, and improve access to information. It can also automate a broken process, introduce new errors, and add another disconnected tool for employees to manage.
Can Your Business Run Without You?
Friday, November 13
9:30 AM - 12:30 PM CST
Reduce founder dependency without losing what makes your business work. Many successful businesses depend on the founder’s memory, relationships, judgment, and constant availability.
The founder answers recurring questions, approves routine decisions, resolves exceptions, remembers what happened with important customers, and steps in whenever the process breaks down.
This does not mean the founder has failed. It usually means the business has grown faster than its operating systems.
How to Grow Without Scaling the Chaos
Friday, November 20
9:30 AM - 12:30 PM CST
Build business operations that can support your next stage of growth. Growth exposes operational problems that were easy to manage when a company was smaller.
Informal processes become inconsistent. More employees need information. Customer expectations rise. Managers spend more time coordinating. Technology becomes fragmented. The founder stays involved because the organization hasn't developed another reliable way to work.
What to Expect-
Bring yourself and one part of your business you wish worked better.
You don’t need a process map, technology plan, AI strategy or polished explanation of the problem. If all you know is “this takes way too much of my time” or “we keep having problems here,” that’s enough to start.
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You’ll leave with a simple map of one part of your business, a clearer understanding of what is making it unnecessarily difficult, and some practical opportunities for improvement.
You should also leave better equipped to evaluate AI products and automation ideas instead of simply asking, “Can this be automated?”
The more useful question is:
“Should this be automated—and if so, what needs to change first?”
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No. The same approach applies to construction, cleaning and field services, accounting, legal services, community organizations and other small businesses.
The actual work may be very different, but the questions are surprisingly similar: Who needs to know what? Who makes which decisions? Where does work get delayed? What requires human judgment? What is repetitive? And what could technology reasonably handle?
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You’ll work through one real process from your business. We’ll look at what happens now, who is involved, what information they need, where decisions happen, what creates unnecessary work, and where things get stuck.
Then we’ll ask a different question than most AI workshops:
What should we improve before we automate anything?
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No. You don’t need any technical knowledge or experience with AI. Bring one part of your business that takes too much time, creates confusion, requires repeated follow-up, or simply doesn’t work as well as you’d like.
Past Events
Women’s AI Summit 2026
Jess Lowry joined the panel How to Lead When Every Team Is Using AI, where she addressed the organizational and human consequences of widespread AI adoption.