Who’s Enid?

ENID Studio is named in honor of Professor Enid Mumford (1924–2006), one of the pioneers of socio-technical systems design and participatory approaches to organizational change. Long before digital transformation, artificial intelligence, and enterprise software became everyday business concerns, she was asking a simple but profound question:

How do we design technology that helps people do better work?

Her work continues to shape how we think about organizational change today.


Building on Enid’s Legacy

Our work combines organizational design, participatory design, service design, systems thinking, AI strategy, governance, and workflow redesign to help organizations build the capability to adapt continuously—not just complete another transformation project.


Meet Our Founder

Jess Lowry, Sociotechnical Systems Consultant

"When I discovered Enid Mumford's work, I felt like I had found the intellectual home for ideas I'd been developing throughout my career. For nearly twenty years, I've been helping organizations navigate change by bringing together people, technology, and business strategy. Mumford gave language to something I've experienced repeatedly: transformation succeeds when we design work with people, not on their behalf. Naming the studio after her is both a tribute to her legacy and a reminder of the responsibility we have to carry those ideas forward."