The Hidden Complexity of Success
Your business is growing, but somehow more and more still comes back to you. Before adding another tool, automating another process or telling yourself you need to delegate better, it may be worth looking at how the business itself has evolved. Sometimes the problem isn’t the people or the technology. The business has simply outgrown the way the work is organized.
AI Is a Work Design Problem
AI doesn't simply introduce new technology into the workplace. It changes tasks, decisions, responsibilities, autonomy and sometimes entire jobs. That makes AI implementation a work design problem—and gives designers an opportunity to rethink how people and technology work together.